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Order

Below are some of are common questions about orders

Once your cherished piece is dispatched, a skyward message in the form of a tracking number will be sent to you. This number, a small beacon of reassurance, can be entered on our website or directly on the courier's page, allowing you to watch its journey across mountains, rivers, and cities until it reaches your doorstep.

Yes, every Buddha and jade bracelet is ceremonially blessed before it begins its journey to you. This sacred process, known as "consecration" or "energizing," is performed by skilled practitioners who imbue each piece with positive energy and intentions for protection, harmony, and enlightenment. This ritual enhances the spiritual connection between the bracelet and its wearer, ensuring that you receive not just a piece of jewelry, but a protective talisman.

On the rare occasion that a piece arrives carrying the scars of its journey, we implore you to reach out with haste. We will mend the situation by replacing the item or arranging for its repair, ensuring that the story it was meant to tell remains intact and beautiful.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Should the piece you selected not resonate as expected, or should it whisper a different story than the one you sought, we offer a gracious window for returns or exchanges. Details of this process are tenderly outlined on our website, ensuring that your experience remains as seamless as the flowing river.

Like the changing of the seasons, the arrival of each piece can vary. Typically, it takes between 8-15 business days, depending on where you have asked it to wander. We strive to hasten its travel, eager for you to begin your journey together.

As in the dance of leaves in the wind, flexibility is essential. If your heart changes direction after placing an order, contact us immediately. We can alter the course if it has not yet left our care. Once it has embarked on its path to you, changes become more challenging to accommodate.

Within the validity period of 30 days, if you are not satisfied with the product you receive, you have the right to apply for a return or exchange without affecting secondary sales. If it is damaged or worn, it cannot be returned. In addition, free products will not be returned.

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