Regarding refunds and exchanges, our policy is in effect for a period of thirty days. Recognizing the intricacy associated with online personal item selection, we grant the opportunity for a complete refund or exchange during this time frame, on the condition that evidence of purchase is submitted. Notably, impairments resulting from typical deterioration do not meet the criteria for replacement. The majority of products sold by BuddhistTemple are returnable in their unused, original packaging. Additional services, including gift packaging and return shipping, are not refundable and do not incur additional costs. Nevertheless, in situations where the return is a result of our negligence (e.g., an incorrect or defective product), we will bear the expense of return shipping. If the returned item is in stock, a refund or exchange will be initiated upon receipt. Kindly note that once an exchange has been completed, the item will no longer qualify for a refund. We regret to notify you that refunds and exchanges are not possible after the thirty-day period has passed. Items acquired through special promotions in the form of complimentary offerings are deemed final sales and are non-returnable or non-exchangeable.
The item must be unused and in its original condition, including packaging, in order to be eligible for a return. Return labels are exclusively provided for defective products that are returned within the policy-mandated time period. Return shipping expenses may differ depending on the weight of the product, the locati0n of delivery, and the courier service selected. Moreover, discounted items obtained through special promotions and personalized products are non-returnable.
Should you receive an item that is damaged, defective, or incomplete, kindly contact us at support@buddhisttempleshop.com. We highly value your feedback in our unwavering commitment to ensuring your utmost satisfaction.
In order for your return to be processed, you must provide a receipt or confirmation of purchase. Please do not initiate the return of purchased items to the address that is explicitly listed on the packaging.
(If applicable) Refund:
Once your return has been received and inspected, we will provide you with an email informing you of its approval or rejection.
